Principles

Work Ethics
To follow ethical standards in all our business processes and to respect all the relevant rules and laws in the country.
Customer Focus
To train the employees in order to make sure that they internalize the concept of customer focus instead of training them to learn how to convince customers.
Empathy
Understanding others’ feelings and perspectives and learning their concerns. Through this technique, to grasp and fulfill the needs and requests of the customers better. To read the currents of organizational life, build decision networks, and navigate politics straightforwardly and rapidly.
Unity
To build and sustain a relationship network through the participation of all the team members to serve a common purpose.
Commitment
To grasp the responsibilities towards the customers, team members, and to the company clearly and to fulfill the tasks appropriately and on time.
Health, Safety and Environment Awareness
To minimize our impact on nature and to make a strong effort to create a healthy work environment.